1. Information We Collect

When you interact with our site, we may collect:

• Name, email address, and shipping address (when you place an order)
• Payment information — processed securely through PayPal. We never store your payment details.
• Contact form submissions
• Email address if you subscribe to our mailing list
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Send marketing emails if you have opted in (you can unsubscribe at any time)
• Improve our website and customer experience
• Prevent fraud and unauthorized activity

3. How We Share Your Information

We do not sell your personal information. We may share limited data with trusted third parties only as necessary to operate our store:

• PayPal — processes your payment securely. Subject to PayPal’s Privacy Policy.
• Print Partners — your name and shipping address are shared with our print and fulfillment partners to produce and deliver your order.
• Mailchimp — if you subscribe to our email list, your email is stored with Mailchimp. You can unsubscribe at any time.
• Google Analytics — we use Google Analytics to understand how visitors use our site. This data is anonymized and does not identify you personally.

4. Cookies

We use cookies to enhance your browsing experience. These may include:

• Keeping items in your shopping cart
• Remembering your preferences
• Basic analytics tracking via Google Analytics

You can disable cookies through your browser settings at any time. Some site features may not function properly without cookies.

5. Data Security

We take reasonable measures to protect your personal information. All transactions are processed over secure HTTPS connections. Payment data is handled entirely by PayPal and is never stored on our servers. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority (EU/UK residents)

To make a request, contact us at: legal@silentdamage.com

7. International Customers

We ship globally and serve customers worldwide. By using our site and placing an order, you consent to your information being processed in accordance with this Privacy Policy. If you are located in the European Union or United Kingdom, we process your data in compliance with GDPR where applicable.

8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: legal@silentdamage.com